Over 50,000 Orders Fulfilled for Eko Home’s Ecommerce and B2B Channels

Lemonpath has supported Eko Home for years with reliable daily fulfilment and flexible reworking, helping their homeware products reach customers smoothly and on time.

14m
Gift sets packed each year

80%
Employees during peak time

24,900
sq ft of warehousing space

Objective

Eko Home, a well-established name in stylish and functional homeware, needed a fulfilment partner who could support both their growing direct-to-consumer ecommerce and business-to-business retail operations. With a mix of daily online orders and larger B2B shipments, they turned to Lemonpath for a solution that could flex with their needs and deliver consistently across both channels.

Process

Lemonpath has worked with Eko Home for several years, providing a tailored fulfilment service that covers everything from individual ecommerce orders to bulk B2B dispatches. The partnership is built on trust, communication, and a shared commitment to getting things right, whether it’s a single bin or a full pallet of stock.

Key services include:

  • Daily pick, pack, and dispatch of ecommerce orders

  • B2B order fulfilment including palletisation, labelling, and retailer-specific requirements

  • Inventory management and stock control

  • Returns handling and customer service support

  • Occasional reworking of products for relabelling or repackaging

  • Real-time reporting and communication to keep everything running smoothly

Challenges

Dual-Channel Fulfilment

Balancing the speed and accuracy of ecommerce with the scale and compliance of B2B.

Seasonal Peaks

Managing high volumes during promotional periods and product launches.

Brand Consistency

Ensuring every order, big or small, reflects Eko’s premium brand standards.

Solutions

Lemonpath responded with a flexible, scalable approach:

  • A dedicated fulfilment team ensures consistency across both ecommerce and B2B workflows.

  • Custom processes were developed to meet the specific needs of each channel.

  • Reworking services are available on demand to adapt stock quickly when needed.

  • Clear communication and live reporting give Eko Home full visibility and peace of mind.

Results

Over 50,000 orders and counting fulfilled on time across ecommerce and B2B

  • Fast, accurate dispatch with minimal errors or delays

  • Smooth reworking and stock adjustments when needed

  • A trusted, long-term partnership that continues to grow with the brand

"Lemonpath has been a key part of our growth. Their team is responsive, reliable, and always ready to help, whether it’s a regular dispatch day or a last-minute rework."

Eko Team

BAMA
BCMPA
BRCGS
UKWA
ROSPA
East Midlands Chamber

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