35,000
Hampers Packed in Peak
99%
Packing Accuracy
100%
OTIF
The Process
Lemonpath worked closely with the hamper brand to manage a complex, multi-component fulfilment process across UK, European, and Amazon channels. Every hamper was built according to a detailed bill of materials (BOM), accounting for variations across markets, channels, and bespoke corporate requirements.
Key elements of the process included:
Custom Packaging & Labelling – Hampers were assembled according to specific packing specifications and retailer or marketplace requirements, including gift cards and ribbons.
Corporate & Bespoke “Build-Your-Own” Hampers – Tailored orders required additional planning, sub-assembly, and careful tracking to meet client-specific designs and combinations.
Batch Control & Traceability – Systemised batch management ensured accurate tracking of expiry-sensitive items.
Sub-Assembly & Kitting – Multi-component items were pre-assembled into kits or sub-assemblies to streamline final hamper builds.
Temperature-Controlled Storage – Chilled and cool locations were used where required, with continuous temperature monitoring to maintain product quality and compliance.
Multi-Channel Fulfilment – Orders were processed for corporate, B2C, B2B, and Amazon, with AYR fulfilment alongside peak-season surges.
Quality Checks – Every hamper underwent inspection to ensure presentation, completeness, and compliance with brand standards.
This structured process enabled Lemonpath to deliver complex, high-quality hampers at scale, including bespoke corporate builds, maintaining freshness, accuracy, and presentation across all channels, even during peak seasonal periods.
Solution
Lemonpath implemented a tailored fulfilment solution to manage complex, high-volume hamper builds while maintaining premium quality and compliance:
Dedicated Packing Line – A specialised team and production line were assigned to hamper assembly, ensuring consistency and efficiency.
Contract Support Services – Dedicated account and operations support provided day-to-day coordination, issue resolution, and seamless communication.
Direct WMS Access – The client’s WMS system was integrated, giving real-time visibility of stock, orders, and workflow progress.
Agreed Quality Control & Packing Schedule – A structured QC model and packing timetable ensured hampers met brand and retailer standards.
Digital Transparency – Packing performance, rejects, and exceptions were tracked via a digital platform, providing the client with complete visibility across all stages.
This approach allowed Lemonpath to deliver complex hampers accurately and efficiently, maintaining product integrity, freshness, and presentation for corporate, B2C, B2B, and Amazon channels, even during peak seasonal periods.
Results
On-Time Delivery – All hampers, including bespoke corporate builds, were assembled and dispatched according to agreed schedules, even during peak seasonal periods.
Accuracy & Quality – Multi-component hampers were packed with 100% adherence to client specifications, including gift cards, ribbons, and bespoke items.
Retail & Amazon Compliance – Orders for B2B, B2C, and Amazon channels met all packaging, labelling, and batch requirements.
Transparency & Visibility – Clients had full visibility of packing performance, rejects, and exceptions via the digital platform.
Scalable & Flexible Fulfilment – Lemonpath supported both high-volume peak periods (35,000 hampers) and all-year-round fulfilment, enabling the brand to grow without compromising quality or service.
Ongoing Partnership – A strong, collaborative relationship ensures Lemonpath can continue to support the client’s growth plans, adapting processes and capacity as new products, channels, and seasonal peaks arise.